Mykad99 Terms & Conditions – Rules & Guidelines Platform Usage

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and mykad99 ("Platform", "we", or "the company") governing your use of the mykad99.site website and all services provided through it.

By accessing, registering for, or using any part of the mykad99 platform, you acknowledge that you have read, understood and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the mykad99 platform.

These Terms are to be read together with Privacy Policy and policies Responsible Gambling mykad99, all of which together form the entire agreement between you and our platform.

To register and use mykad99's services, you must meet all of the following eligibility requirements:

• At least 18 years at the time of registration.
• Is a legally competent individual capable of entering into a binding contract.
• Is not currently serving a self-exclusion period on any betting platform.
• Not an employee, agent, partner, or immediate family member of any individual directly involved in the operations of mykad99.
• Acting on your own behalf and not on behalf of any third party.

Mykad99 reserves the right to request age and identity verification at any time. Failure to submit the required documents within the specified timeframe may result in account restrictions or closure.

Each individual is permitted to hold only one (1) mykad99 account only. Ownership of multiple accounts by the same individual is strictly prohibited and constitutes a serious breach of these Terms. mykad99 employs various technical methods to detect duplicate accounts, including checks on IP addresses, device information, phone numbers, and payment details.

At the point of registration, you are required to provide information that is truthful, accurate and complete. You are responsible for keeping your account details up to date whenever changes occur. mykad99 is not liable for any losses arising from inaccurate or outdated account information.

• Your full name must match your valid identification document.
• The registered phone number must be active and reachable.
• The email address must be your own and must be active for receipt of important notifications.
• Your account password must be strong and must not be shared with anyone.

A KYC (Know Your Customer) process may be required prior to your first withdrawal or upon reaching certain thresholds. Documents that may be requested include a copy of your MyKad or passport, bank statement, and proof of residential address.

All financial transactions on the mykad99 platform are conducted exclusively in Malaysian Ringgit (MYR). mykad99 does not accept or process foreign currencies. The payment methods supported by mykad99 are as follows:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (direct transfer)
• FPX – Maybank2u, CIMB Clicks, and other FPX member banks

Deposits are typically processed within under 2 minutes after payment confirmation is received. Withdrawals are processed within 5 to 15 minutes for DuitNow and Touch 'n Go eWallet. Withdrawals requiring additional KYC review may take longer to process.

Funds in your mykad99 account do not accrue any interest. mykad99 does not charge fees on deposits; however, payment providers may impose their own charges beyond our control. All such costs are the member's responsibility.

The welcome bonus and all other mykad99 promotions are subject to the specific terms and conditions stated on the relevant promotions page. The general conditions that apply to all mykad99 bonuses are as follows:

• Each promotion is available to one account per individual, phone number, IP address, and device.
• Bonuses may not be withdrawn before the stipulated wagering requirements have been fully met.
• Wagering requirements are calculated based on the bonus amount received, not the deposit amount.
• The validity period of each bonus will be stated in the respective promotion's terms and cannot be extended.
• Mykad99 reserves the right to void bonuses if abuse, fraud, or any attempt to manipulate the bonus system is detected.
• Bets placed at very low odds (generally below 1.50) may not count toward bonus wagering requirements, depending on the terms of the specific promotion.

Mykad99 reserves the right to modify, suspend, or terminate any promotion at any time with appropriate notice. mykad99's decisions regarding bonus eligibility and issuance are final.

All bets placed on the mykad99 platform are subject to the following general rules, as well as the specific rules applicable to each game type or sport:

• Confirmed bets may not be cancelled or amended by a member except in circumstances explicitly stated in the relevant game terms.
• Mykad99 reserves the right to void or reverse any bet placed at odds that are clearly erroneous due to a technical or human error.
• In the event of a dispute regarding a Sports Betting outcome, the official records of the relevant sports governing body will serve as the final reference.
• Bets placed on Live Casino games are settled based on outcomes determined by the live dealer. Technical failures during a game session will be handled in accordance with the policy set by the relevant game provider.
• All lottery results are determined by a certified random number generator (certified RNG) system that is independently audited.

Mykad99 covers a wide range of betting categories, including Sports Betting (Malaysia Super League, EPL, badminton, and more), Live Casino (roulette, blackjack, baccarat, and table games), e-sports (MPL Malaysia, Mobile Legends, Dota 2, and more), and digital lottery. Each category has its own additional specific rules, available in the relevant section of the mykad99 platform.

You are solely responsible for the security of your mykad99 account login credentials, including your username and password. mykad99 strongly recommends that you:

• Using a strong, unique password that is not used for any other account.
• Enable two-factor authentication (2FA) for an added layer of security.
• Do not share your login credentials with anyone, including family members.
• Always log out of your account after each session, especially on public or shared devices.
• Report to mykad99 immediately if you suspect any unauthorized access to your account.

Mykad99 protects all personal data and transactions with 256-bit SSL encryption. Your personal information is collected and used in accordance with Privacy Policy our prevailing Privacy Policy. mykad99 will not sell or share your personal data with third parties for marketing purposes without your explicit consent.

The following activities are strictly prohibited on the mykad99 platform and may result in immediate account suspension or closure, forfeiture of funds, and legal action where applicable:

• Multiple accounts: Registering or using more than one mykad99 account per individual.
• Bonus abuse: Using multiple identities, devices, or other means to claim bonuses beyond the permitted limit.
• Odds arbitrage: Systematically exploiting odds differences between mykad99 and other platforms to secure risk-free profits, particularly using bonus funds.
• Money laundering: Using the mykad99 platform to process or conceal funds obtained through illegal means.
• Payment fraud: Using unauthorised, stolen, or fraudulent payment details for deposits.
• Technical disruptions: Attempting to exploit bugs, system errors, or technical vulnerabilities on the mykad99 platform.
• Collusion in games: Colluding with other players to influence the outcome of Live Casino games or table games.
• Use of bots or automation: Using automated software, bots, or scripts to access or interact with the mykad99 platform.

Mykad99 employs a sophisticated fraud detection system that operates around the clock. All suspected cases are thoroughly investigated before any action is taken; however, mykad99 reserves the right to suspend an account during an ongoing investigation to protect the integrity of the platform.

All content on the mykad99 platform, including text, graphics, logos, icons, images, audio clips, digital downloads, page layouts, and software, is the property of mykad99 or its content providers and is protected under Malaysian and international copyright law.

You are not permitted to:

• Copying, reproducing, publishing, uploading, transmitting, or distributing any mykad99 content without prior written consent.
• Using the mykad99 brand name, logo, or trademarks without explicit permission.
• Creating derivative works based on mykad99 content for commercial purposes.
• Using any mykad99 content in a manner that may mislead or deceive the public.

Using the mykad99 platform does not grant you any license or rights over mykad99's intellectual property, other than a limited right to access and use the platform for personal, non-commercial purposes, subject to these Terms.

The mykad99 platform is provided "as is" and "as available". mykad99 makes no warranties, express or implied, regarding the accuracy, reliability, completeness, or suitability of the platform for any particular purpose.

Mykad99 is not liable for:

• Any direct or indirect losses arising from the use of, or inability to use, the platform.
• Losses arising from service disruptions, technical failures, or scheduled or unscheduled system maintenance.
• Any betting decisions made on the basis of inaccurate or incomplete information.
• Third-party actions, including those of payment providers and game providers, that may affect your platform experience.
• Losses or damages arising from unauthorised access to your account as a result of your failure to safeguard your login credentials.

You may close your mykad99 account at any time by contacting our customer support team via Live Chat or email at support@mykad99.site. Prior to closure, all eligible funds in your account will be returned to you once all applicable wagering requirements have been met.

Mykad99 reserves the right to close or suspend a member's account for the following reasons:

• Violation of any part of these Terms.
• Providing false or misleading information during registration or the KYC process.
• Prohibited conduct as outlined in Section 8.
• Requests from law enforcement authorities or relevant regulatory bodies.
• Account inactivity for more than 12 consecutive months.

In the event of account closure due to a breach of terms, mykad99 reserves the right to withhold any remaining bonus balances or winnings obtained through means that violate these Terms. Original deposit funds (excluding bonuses) that are legitimate will be returned upon completion of the investigation, subject to its outcome.

Mykad99 takes responsible gambling seriously. We believe betting should be an enjoyable form of entertainment, not a financial burden or social problem. The mykad99 platform provides a range of tools to help members manage their gambling habits:

• Deposit limits: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss limit: Set a maximum loss amount within a defined period.
• Session time limits: Set time limits for each gaming session to prevent excessive play.
• Cooling-off period: Take a break from the platform for 24 hours up to 30 days without permanently closing your account.
• Self-exclusion: The option to fully self-exclude from the mykad99 platform for a minimum period of 6 months or permanently.

Mykad99 is committed to strictly enforcing the 18+ age requirement. We use age verification technology and conduct KYC checks to ensure no minors access our platform. Anyone who suspects a member may be under 18 is encouraged to report this to our team at support@mykad99.site.

Mykad99 reserves the right to modify, amend, or replace any part of these Terms at any time and for any reason without prior notice, except in the case of material amendments that would significantly affect members' rights.

For amendments deemed material by mykad99, we will provide at least 7 calendar days before those amendments take effect, through one or more of the following methods:

• In-platform notifications on mykad99 upon login.
• Email the address registered to your account.
• Announcements in the news or announcements section of the platform.

The "Last Updated" date shown at the top of this page reflects the most recent revision of these Terms. You are encouraged to check this page periodically for any changes. Your continued use of the mykad99 platform after any amended Terms take effect will be deemed your acceptance of those amendments.

If you have any questions, concerns, or complaints regarding these mykad99 Terms & Conditions, or any aspect of your use of the platform, the mykad99 customer support team is available to assist you 24 hours a day, 7 days a week.

For matters relating to responsible gambling or self-exclusion, please refer to the Responsible Gambling us or contact us directly via the email above for priority assistance.

All complaints will be handled with due care and responded to within a reasonable timeframe. mykad99 is committed to resolving every issue in a manner that is fair, transparent and satisfactory to all parties involved.