Mykad99 takes your privacy seriously. This Privacy Policy clearly explains how we collect, use, store and protect your personal information when you use our online betting platform. We are committed to full transparency in how we handle member data.
Six core principles that underpin how personal data is handled on the mykad99 platform
All data transmitted between your device and mykad99's servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions such as Maybank and CIMB. This covers login credentials, payment details via Touch 'n Go, DuitNow, and FPX, as well as all account activity.
Mykad99 has never sold, rented, or transferred members' personal data to any third party for marketing or commercial purposes, and we never will. Your data belongs to you — we use it solely for the platform operational purposes stated in this Privacy Policy, and nothing beyond that.
Mykad99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we collect only the data that is necessary, use it solely for the stated purposes, store it securely, and delete it when it is no longer needed. PDPA compliance is not merely a legal obligation — it is a core value of mykad99.
As a mykad99 member, you have the full right to access your personal data, request corrections to inaccurate information, and under certain circumstances request the complete deletion of your data. We believe you should remain in full control of your own personal information.
Access to mykad99 members' personal data is restricted to staff who require that information to carry out legitimate operational duties. All employees involved in handling personal data are trained in privacy procedures and bound by strict confidentiality agreements.
In the event of any security incident that may compromise members' personal data, mykad99 is committed to notifying affected members as promptly as practicable, and no later than 72 hours after we become aware of the incident, in line with data protection best practices.
This Privacy Policy ("Policy") is published by mykad99 ("we", "the platform" or "mykad99") and applies to all individuals who access, register for or use the mykad99 online betting platform, accessible via mykad99.site and all subdomains, mobile applications and related services that we operate.
We understand that your trust is mykad99's most valuable asset. When you register an account, make a deposit via Touch 'n Go eWallet, DuitNow or FPX, or simply browse our website — you are entrusting us with your personal information. We take that responsibility seriously, and this Privacy Policy is written to explain transparently how we honour that trust.
Quick Summary: mykad99 only collects data that is necessary for the platform to operate. We do not sell your data to anyone. You have the right to know what data we hold about you, and you may request corrections or deletion under certain circumstances. Your data is protected with 256-bit SSL encryption.
This Policy should be read together with Terms & Conditions and policies Responsible Gaming mykad99. By using the mykad99 platform, you agree to the data collection and usage practices set out in this Policy.
Mykad99 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Phone number, email address, residential address | Mandatory |
| Financial Data | Bank account number, account holder name, MYR transaction records | Mandatory (payment) |
| Technical Data | IP address, device type, web browser, operating system, approximate location data | Automatic |
| Usage Data | Betting records, games played, deposit & withdrawal history | Automatic |
| Communication Data | Live Chat session records, support emails, feedback | Where applicable |
Mykad99 does not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data, unless specifically stated and with your prior consent.
Mykad99 collects your personal data through several different methods, depending on how you interact with the platform:
mykad99 does not purchase or obtain personal data lists from data brokers or any third-party sources unrelated to our platform operations.
Mykad99 only uses your personal data for legitimate, stated purposes as outlined below. We will not process your data for any other purpose without notifying you in advance or obtaining your consent where required:
Marketing: mykad99 may send you marketing communications about promotions, bonuses and new features based on the consent you provided at registration. You may opt out of marketing communications at any time by contacting support@mykad99.site or through the settings in your account.
Mykad99 does not sell, rent or transfer your personal data to third parties for their own marketing purposes. However, there are limited situations where mykad99 needs to share your data with certain parties to enable the platform to operate correctly:
In all data-sharing arrangements, mykad99 ensures that only the minimum necessary data is shared, and all recipients are bound by data protection obligations that are equivalent to or stricter than the standards we ourselves adhere to.
Mykad99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:
Important Note: While mykad99 takes all reasonable steps to protect your data, no digital security system can be guaranteed to be 100% impenetrable. You also play an important role in securing your account – use a strong password, enable 2FA, and never share your login credentials with anyone.
Mykad99 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. Our guiding principle is: keep it for as long as needed, delete it when it is no longer relevant.
The general guidelines for data retention periods at mykad99 are as follows:
Once the relevant retention period has expired, personal data will be securely deleted or anonymised so that it can no longer be linked to any specific individual. The deletion process is carried out in accordance with security standards that ensure data cannot be recovered once removed.
Mykad99 uses cookies and similar web tracking technologies to enhance the user experience, maintain platform security, and understand how members use our services. Cookies are small text files stored on your device when you visit a website.
The types of cookies used by mykad99 include:
You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the mykad99 platform — particularly essential cookies required for login and session security.
Mykad99 does not use cookies to track your activity on other websites or for third-party targeted advertising. Our use of cookies is strictly to enhance your experience within the mykad99 platform itself.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and the privacy principles adopted by mykad99, you have several rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data mykad99 holds about you. We will provide this information in a readable format within 30 days of your request.
If your personal data in the mykad99 system is inaccurate or incomplete, you have the right to request a correction. We will update the information within a reasonable timeframe following verification of your identity.
Under certain circumstances, you may request the deletion of your personal data. This right is not absolute – we may be required to retain certain data to fulfil legal obligations, such as KYC records and financial transaction records.
You may request that mykad99 restrict the processing of your data in certain situations — for example, if you dispute the accuracy of the data or object to specific processing while mykad99 evaluates your request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing for other purposes in certain circumstances based on your personal situation.
Under certain circumstances, you have the right to receive the personal data you have provided to mykad99 in a structured, machine-readable format, and to transfer it to another data controller if you wish.
To exercise any of the above rights, please contact mykad99 by email at support@mykad99.site by stating the right you wish to exercise and providing sufficient information for us to verify your identity. We will respond within 30 days from the date the request is received.
The mykad99 platform is exclusively for individuals aged 18 years of age and above. We do not knowingly collect, process, or store the personal data of any individual under the age of 18.
Mykad99 employs multiple mechanisms to prevent underage individuals from registering and accessing the platform:
If mykad99 discovers that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered a mykad99 account, please contact us at support@mykad99.site immediately.
Mykad99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we handle personal data, applicable legal requirements, or changes in our platform's operations.
When we make material changes to this Policy, we will notify you through one or more of the following methods:
The "Last Updated" date shown at the top of this page will be updated whenever an amendment is made. We encourage you to review this page periodically. Your continued use of the mykad99 platform after any amendment takes effect constitutes your acceptance of the revised Privacy Policy.
If any amendments we make materially reduce your privacy rights, we will provide notice of at least 14 days before the amendment takes effect, giving you sufficient time to make an informed decision about your continued use of the mykad99 platform.
If you have any questions, concerns or complaints regarding this Privacy Policy or how mykad99 handles your personal data, our team is here to help.
Privacy Email: support@mykad99.site
Live Chat: Available on the mykad99 platform after logging in
Email Subject: Please state "Privacy Enquiry" or "Data Request" in the subject line
Response Time: Within 30 business days for data rights requests; 48 hours for general privacy enquiries
For requests relating to data access, rectification, deletion, or other rights outlined in Section 9, please include sufficient identity information in your email so we can securely verify your identity before processing the request. This is a protective measure to ensure your personal data is not disclosed to unauthorised parties.
All privacy-related complaints will be taken seriously and responded to within a reasonable timeframe. If you are not satisfied with how we have handled your complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.
In today's digital landscape, personal data is among the most valuable — and most vulnerable — assets you have. When you use an online betting platform like mykad99 — one that involves real financial transactions in MYR, personal identity information and gaming activity records — the importance of data protection becomes far more critical than on most everyday digital platforms. mykad99 understands this, which is why we invest seriously in robust security infrastructure and rigorous privacy practices.
One of the most common concerns among mykad99 members is the security of their payment information. When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through Maybank2u and CIMB Clicks, you are entrusting mykad99 with access to the same payment methods you use to pay bills, shop, and manage your day-to-day finances. We take that trust seriously – protecting it with the same 256-bit SSL encryption technology used by Malaysia's major banks, along with additional security layers such as payment tokenisation, which ensures your full account number is never stored directly in mykad99's systems.
Regarding the KYC (Know Your Customer) process that you may need to complete during your first withdrawal or upon reaching certain limits — many mykad99 members ask why it is necessary. There are two reasons. First, it is a legal requirement under Malaysian anti-money laundering (AML) regulations that we must comply with as a digital financial platform. Second, and just as importantly, the KYC process protects you personally. By verifying your identity before processing large withdrawals, mykad99 ensures that no other party can withdraw funds from your account even if they somehow gain access to your login credentials. This is an additional layer of protection that works in your favour as a member.
Mykad99 wants to make our position on digital marketing absolutely clear. We do not sell or share members' personal data with advertising companies, data aggregators, or any third party for marketing purposes unrelated to mykad99. If you receive a promotional email from mykad99, it is because you opted in to receive such communications during registration — and you can unsubscribe at any time. We do not believe in monetising user data through third-party marketing channels. Your data exists to improve your experience on mykad99, not to be sold to others.
Finally, it is worth acknowledging that digital privacy is an ever-evolving field — technology changes, new threats emerge, and laws are updated from time to time. mykad99 is committed to staying ahead of these developments by periodically reviewing our privacy practices, training staff on the importance of data privacy, and continuously looking for ways to provide better protection for our members. If you have suggestions or questions about how we can improve your privacy protection, we always welcome feedback at support@mykad99.site.
Detailed answers to the privacy questions most frequently asked by mykad99 members
This Privacy Policy should be read in conjunction with Terms & Conditions and policies Responsible Gaming mykad99. All members' personal data is protected in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia. The mykad99 platform is for users aged 18 and above only. Betting involves financial risk — play wisely and responsibly.